SHIPPING POLICY

At Inspired Mother, we carefully pack every order to ensure it arrives safely and ready to be loved.

Processing Times
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been packed and dispatched, you'll receive a shipping confirmation email with your Australia Post tracking details.

Please note that during sale periods, product launches, or public holidays, processing times may be slightly longer.

Shipping Within Australia

We ship Australia-wide using Australia Post.

Estimated delivery times after dispatch are:

  • Standard Shipping

    • Same state: 2–4 business days

    • Interstate: 3–6 business days

  • Express Shipping

    • Same state: 1–2+ business days

    • Interstate: 1–3+ business days

Delivery timeframes are estimates only and may vary depending on your location, weather conditions, peak periods, and Australia Post network delays.

Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.

We may offer free shipping promotions from time to time. Any applicable offers will be displayed on our website.

Order Tracking
Once your order has been dispatched, you'll receive an email containing your Australia Post tracking number so you can follow your parcel's journey.

Incorrect Shipping Details
Please ensure your shipping address is correct when placing your order. Inspired Mother cannot be held responsible for delays or additional postage costs resulting from incorrect or incomplete delivery information.

Lost or Delayed Parcels
Once your parcel has been handed to Australia Post, delivery is managed by their network. If your parcel is delayed, please check your tracking information first.

If your parcel appears to be lost or has not arrived within a reasonable timeframe, please contact us and we'll happily assist you in lodging an enquiry with Australia Post.

Damaged Parcels
If your order arrives damaged, please contact us within 7 days of receiving your parcel. Include your order number along with photos of the damaged item and packaging so we can assist you as quickly as possible.

Contact Us
If you have any questions about shipping or your order, please don't hesitate to get in touch. We're always happy to help. info@inspiredlivingaus.com